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Digital Forum News: June 2008 Issue
Digital trends in media and entertainment
New forms of entertainment are changing the way media and entertainment companies do business. Executives are thinking about what impact alternate forms of media, like downloaded TV programs, digital advertising and user-generated content, will have. That said, there seems to be a growing consensus on the emerging trends.

The 101 on Web 2.0
If you work in IT, there are always new trends to understand and digest. Ed Gottsman from Accenture Technology Labs gives us a primer on Web 2.0 - what it's about and particularly what the social bits entail.

Satellite radio company listens to customers
Unmatched customer service has led one company to be the top satellite radio company in the U.S. To stay ahead of the game, it made some changes to how it works with and services customers.

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